Frequently Asked Questions

Everything you need to know about shopping with Feathered Friends.

What is your shipping policy?

We offer free standard shipping on all orders over $75. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.

How do I return or exchange an item?

We want you to love your purchase. If you are not satisfied, you can return or exchange unworn items with tags attached within 30 days of delivery using our online returns portal.

What materials do you use in your clothing?

At Feathered Friends, we prioritize comfort and sustainability. Our collections feature high-quality natural fibers, including organic cotton, ethically sourced wool, and recycled polyester blends.

How do I know which size to order?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.